This Privacy Policy explains how High Valley Roofing, LLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects information obtained from users (“you” or “your”) of https://highvalleyroofing.com (the “Website”).
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide
When you fill out forms on our Website, we may collect information such as:
- Name
- Email address
- Phone number
- Any other information you voluntarily submit through forms
b. Automatically Collected Information
When you access the Website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the Website
- Referring/exit pages
This information is collected through cookies, log files, and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for purposes including:
- Responding to inquiries and form submissions
- Operating, maintaining, and improving our Website
- Analyzing Website usage and trends
- Marketing and advertising purposes
- Measuring the effectiveness of advertising campaigns
- Complying with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze Website traffic.
Google Analytics
We use Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to collect information about how users interact with the Website. This information is used to compile reports on Website activity and improve our services.
You can learn how Google uses data collected from sites that use its services here: https://policies.google.com/privacy
Google Tag Manager & Google Ads
We use Google Tag Manager and Google Ads, which may use cookies and similar technologies to display ads to users, measure ad performance, and show relevant advertisements based on your visits to this and other websites.
You can opt out of personalized advertising by visiting: https://adssettings.google.com
4. How We Share Information
We do not sell your personal information.
We may share information:
- With service providers that assist us in operating the Website (such as analytics and advertising providers)
- To comply with legal obligations, laws, or government requests
- To protect our rights, property, or safety, or the rights of others
5. SMS/TEXT MESSAGING
By providing your phone number through our website, booking forms,or advertisements, you consent to receive SMS text messages from High Valley Roofing, LLC regarding your inquiry, roof inspection request, appointment scheduling, confirmations, reminders, and related follow-up — including if you begin but do not complete a scheduling request.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us at (719) 373-9985 or info@highvalleyroofing.com.
Mobile/SMS opt-in data and consent will not be shared with third parties or affiliates for marketing/promotional purposes. SMS opt-in data and consent will not be shared with anyone except service providers used to deliver messages.
Data Security: How We Protect Your Personal Information
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your Privacy Rights (U.S. Residents)
Depending on your location, you may have rights under U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA). These rights may include:
- The right to know what personal information we collect
- The right to request deletion of your personal information
- The right to opt out of certain data uses
- The right to non-discrimination for exercising privacy rights
To exercise your rights, please contact us using the information below.
7. Children’s Privacy
Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
High Valley Roofing, LLC
Email: info@highvalleyroofing.com
Phone: (719) 373-9985
Colorado Springs, CO & El Paso County
Effective Date: March 7, 2025